Case Study

The Wyndham Bali Hai Villas, Princeville, Kaua’i. A beautiful 23 acre resort with 256 guest suites across 18 two story buildings.

The smart Air Conditioning System was successfully installed at the Wyndham Bali Hai Villas, Princeville, Kaua’i. The journey of concept to completion comprises great efforts by our team of expert installers involved and the outcomes perfectly fulfilled the client’s requirements.

Need:

The Wyndham Bali Hai Villas is a reputed name in the hospitality industry and feature a number of facilities to make your stay a pleasant one. The owners of Wyndham Bali Hai Villas were aware of the problem of being too hot at the resort, especially on crazy summer days. Some guests also complained about it which led to a concern for the resort’s management and they decided to split Air conditioning installation for individual rooms to provide next-level comfort to their valuable guests, in return, they would charge a reasonable fee. 

In this way, the guests would only pay for the amount of time that they actually used the air conditioning units. This looks not bad to implement little charges while you’re getting cool. They started searching for contractors to provide a tailored solution within an affordable budget. Luckily our name came into their good book and the journey started.

Solution:

The management was looking for an easy-to-install, cost-effective and reliable solution while providing the optimum level of ease and comfort to their customers. After researching several options, they decided to go with the Daikin Mini Split Air Conditioning System. This was because of the ease of installation and the ability to control them at the user level by just tapping their fingers on the smart AC controller app.

Smart AC Systems provided the best-in-class solution while considering customer friendliness a TOP priority. Our expert team prepared the execution plan and we installed about 800 Daikin mini split air conditioners for Wyndham Bali Hai Villas. We installed the Air conditioning system and smart AC controllers with Wi-Fi connectivity that control every air conditioner from the front desk as well as from a user’s smartphone while sitting on the couch.

The installed system included two parts. One is a Smart Controller, which is a wireless device that connects to the air conditioner through its electrical wiring, and the other is a customized software with a calendar function for intelligently scheduling check-in and check-out dates, and a guest room search function, making it a win-win option for both management and the guest.  

In addition, the system allowed to access the control panel of the room Air conditioners from anywhere in the world using a smartphone app. A guest can set the temperature, humidity, and fan speed of each room using the mobile app. Among the best options is custom scheduling for each room, suitable to a customer’s mood and body temperature.

Impact:

When a business owner decides to install new equipment, he or she must make sure that the investment will bring them the desired results. Otherwise, the money that was spent could have been better used elsewhere. This is exactly what happened at Wyndham Bali Hai Villas. When the management decided to switch to energy-efficient and smart air conditioning units, the owners were surprised by the amount of money that they saved. In fact, they started foreseeing the return on their investment within just a few years.

In fact, the number of guests who cancel because of a lack of air conditioning has dropped dramatically since we implemented this smart step. In addition, they hit a lot of repeat guests who appreciate the convenience of having air conditioning in the rooms. It makes them feel like they’re staying somewhere that is “cool” and even more joyful. Now guests can easily control their room temperature with their own smartphone feeling more comfortable and relaxed ultimately turning into repeat customers.